Showing posts with label Hearing Impaired. Show all posts
Showing posts with label Hearing Impaired. Show all posts

Sunday, May 8, 2011

My T-Mobile & Sidekick 4G escapades!




As the long time Sidekick user I am I went to my corporate T-Mobile store (less than 2 miles from where I live) to pickup a new Sidekick 4G on April 20th.

As you maybe already know the Sidekick is being advertised as being $99.99 as seen in the above picture, however part of that price is a $50 MIR (Mail In Rebate), and in the state I am in I have to pay sales tax on top of the full "suggested retail price" ($379.99) which was $35.14 then you have the upgrade or/and activation fees etc etc. So before you are "out-the-door" it is just under $200. 


I was however pleased and felt I got away with not too much when I (on April the 20th) paid $100.12 "out-the-door" and the rest split up over monthly (interest free) payments of $33.33 (which were to start after my 30-day remorse period was over). However since I am the only one of my family members who is with TMo still I was now on an individual plan (with a 2nd phone on another carrier in my other pocket for a number of reasons one being private vs business line & calls). So my $30 (data) & $39.99 (500 min voice) and insurance and other small taxes, fees, services made my monthly total to be in the $80-90 range (since insurance will be going up to $7.99 shortly). 

So since the new Sidekick was giving me a little shorter than I wanted/needed battery time. The Android ecosystem and OS was growing on me but yet had far from become "my own" and the monthly fees seemed to be a tad high for my needs. I started to consider other alternatives, and returned my Sidekick 4G on May 5th 2011.  T-Mobile's restocking fee policy is $10 and I feel that is more than fair. So my SK4G 2 year contract was reversed and my $90.12 ($100.12-$10 restocking fee) was refunded to me instantly.

I had in fact prior to this already ordered online a Samsung Galaxy Tab (refurbished) for $149.99 on T-Mobile website with two year contract and their then just released new $39.99 (2GB) "unlimited" data package (I should add that I bought a Tab also when it was released back in late 2010 on Amazon for $599.99 with no contract, only to sell it 4 days later much due to the price, to try and test it). Maybe this "new generation" communication and media device (Tablet) could fill my needs, I was anyhow already carrying another (sometimes called "magical" :)) smartphone in my other pocket in the same under 4" range size as the SK4G. Well after (once again) having tried to "haul" this 7" device around for a week or so, I do realize two things. First for me personally Android is easier to "get along with" when I have many physical buttons. Especially buttons I can customize and make do what I want. Also I must say that the Launcher Pro helps a lot. Secondly a 7" device is still a huge device and while it is fantastic size for viewing some types of media, it is a very large device for hauling with you always. So I decided I will be returning it (have yet to do so!).

So when I found that Sidekick 4G batteries (that on the Galaxy Tab is non removable but 4000 mAh and thereby over 2.5 times the SK4G battery capacity) are affordable and readily available on eBay for the Sidekick 4G with even stand alone chargers included it opened new doors of possibilities for me to have a Sidekick 4G after all. Then when I (as a last hope of staying with TMo and/or the SK platform) called TMo loyalty department and explained my needs and wants, and the person I spoke to told me about the $49.99 DATA ONLY (voice barred) hearing impaired plan then it was pretty clear that this would most likely work out for me.

This is when I called up my corporate store again to see if "my" Sidekick 4G was still there, I mean I felt it was only appropriate for me to take it back and use "it" since I had become this "wishy washy" person who didn't know what he wanted (in my own eyes!). Well long story short I was given a totally new phone. But not only that to my surprise (and joy) I was this time around treated to a $50 INSTANT REBATE in opposite to the MIR version on April 20th. Yet I was still able to split up the payments into monthly installments (interest free). So now I enjoy a $49.99/month plan, and this time I paid $55.49 "out-the-door" with sales tax of $30.50 (on a $329.77 "retail price"!?) and with another two payments of $24.99 that will appear on my monthly bills in the future.

While I am now pleased with my "out-the-door" and total purchase price for the Sidekick 4G and also the $49.99 data only package, I must say it puzzles me why after have "wasted" the (very same) rep's time now three times (1. Buying the SK4G 2. Returning the SK4G 3. Buying the SK4G again!) and being on a less expensive plan with TMo, why did I get a much better deal on the purchase price? It is ironic but that's how it turned out. In reality it is only a matter of an instant rebate vs. a MIR (mail in rebate). But still it makes a difference at the time of purchase. 


The new T-Mobile Sidekick 4G with their "VB" (voice barred) data only package.




If you are like me and use your Sidekick mainly as what I sometimes refer to it as a "Email, text & IM pager" maybe you are not so interested in paying for a voice plan. Perhaps you are hearing impaired and therefore the voice plans would just be a "waste of money" for you.

Whatever the case might be, T-Mobile offers something they do not advertise much (if any) they call these plans "VB" (stands for voice barred). They have been around for a long time with TMo, in fact back when I got my first Sidekick I had such a package for $29.99 a month. 

After having had my Sidekick 4G on a $30 (data) & $39.99 (500 min voice) plan for around 2 weeks, I have changed my mind and gone with this "VB" plan for my SK 4G, that now goes for $49.99. Why do I chose this option? Well for me (using an individual plan & having a "second line & phone" with another carrier) it just made no sense to pay close to $100/month for my SK4G.

So how does this work in reality? Well you have zero minutes on your account and in fact you can not call out nor can anyone reach you at the number that is assigned to the Sidekick. If someone calls your number they will get the message "At the subscribers request this phone does not accept incoming calls". So how can one still keep on using your phone and maybe (as with me) long time phone number in a more normal way? Well recently Google Voice has started to allow for porting of numbers the Google voice service as such is free (for domestic calls and texting/SMS) but the port itself costs a one time fee of $20 and takes around 24 hours to be completed (exactly to the hour for me!). The completion of the port of the texting/SMS feature takes longer (still pending for me for incoming but works for outgoing).

Since the new Sidekick 4G is Android based it works very well with the Google voice app from the the Android market (also available for iOS devices btw). So I can continue to send and receive text messages/SMS' to my "old" number and (uniquely to Google voice for now as far as I know) you can even forward your texts/SMS to another number as SMS (or/and to emails if you want!). So the SK voice barred (but with included unlimited text/SMS) can be set up to receive the SMS as a real SMS which can be handy if/when you happen to be in poor reception where there is no data coverage but maybe voice (whereby text/SMS also works) coverage is available.

I can also place and receive calls within my Gmail account in my browser. However since the Google Voice app for the mobile phone wants to use the voice line to place a call I am NOT able to use my Google Voice app for placing or receiving calls. Now while the mobile data coverage and speeds are somewhat lacking still in North America it is possible (though at times limited) to use VOIP over 3G/4G data. So I am able to use the Skype app for unlimited calling in the US & Canada for $2.99/month (with $13.99-19.99 for worldwide unlimited packages as optional). Once Google Voice completes the full port and thereby activates my incoming texts/SMS I can add my old (now ported to Google Voice) number with Skype and thereby have it to show up as the caller ID number when I use Skype to call out.

This all might sound somewhat complex, but I must say once it is all setup it works fantastically smooth and gives me full control of what, where, to where, from where I get calls texts/SMS and how I can access them. Unlike "traditional" texts/SMS since I now get an email with them I have them archived for as long as I chose to, something that has at times been an issue in the past, especially with the old Sidekicks that had a maximum of 100 messages.

All I can say is I am NOW HAPPY with my Sidekick 4G setup at $10 more a month than I was paying for my very first Sidekick soon to be a decade ago! 

The only little silly thing is I have no way of calling 611 to reach T-Mobile! :)